Riedel Communications has announced that David McKenzie has joined the company's North American operation as manager, Service and Support. McKenzie will be responsible for the development of the service and support team, co-ordinating its efforts, and defining overall repair and customer service processes.
"As our business continues along the path toward IP workflows, the need for internal IP skills has never been greater," said Jake Halverson, manager, Operations, Riedel Communications North America. "David's IT experience will be an asset, both: to our teams and to our clients."
Prior to joining Riedel, McKenzie was technical co-ordinator for 21st Century Fox, providing lead IT and technology support for production and broadcast operations teams, during live sports network feeds on Fox Sports, FS1, FS2, Fox Regional Sports Networks, Big Ten Network, and YES Network. Prior to Fox, he was director of software development and customer support for over four years, at The Industry Edge. McKenzie also held live production and office co-ordinator roles for Jupiter Entertainment and Launch DRTV. He earned bachelor's degrees in business supply chain management as well as film and media production from Arizona State University.
"David's expertise in production, technical IT, and project management, coupled with his focus on service-oriented relationships, makes him suited for our lead service and support position," said Joyce Bente, president and CEO, Riedel Communications North America.