SBI Bhopal banks on TeamConnect Ceiling

SBI Bhopal, TeamConnect Ceiling, Head Office of nationalised banking service, State Bank of India, Vipin Pungalia, Sennheiser, TeamConnect

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Sennheiser works towards finding new and innovative solutions to resolve audio problems for its clients that best suit their requirements. In one such effort, Sennheiser came up with the perfect solution for SBI Bhopal, by recommending TeamConnect Ceiling that perfectly solved their audio problems.

Project:

The Head Office of nationalised banking service wanted an audio system that had high intelligibility and could make sound audible in the otherwise inaudible conference rooms. They required new technology that could also be easily upgraded and blend in with the existing office aesthetics. The client was looking for something easy to use that would not clutter the space with wires.

Challenges:

State Bank of India’s perfect office infrastructure had one snag. The video and audio conferences organised in the central boardroom at head office in Bhopal repeatedly had intelligibility problems with its external participants around India. People simply couldn’t hear properly. “The existing technology had reached its limits,” recalls SBI facility head & technology manager, responsible for all three offices in the campus.

As per the key requirement of the client the hygiene has become a key concern these days due to the on-going pandemic. We wanted a touch free solution in our office for safety of our employees.

Solutions:

The solution – Ceiling mounted TeamConnect Ceiling microphone system in one hall of 40-seater capacity. While the TeamConnect Ceiling unit didn’t immediately co-operate with the Zoom video conference system, as both systems have their own noise suppression systems, our technicians adjusted the system precisely to the local conditions, resolving the issue. TeamConnect Ceiling has 28 individual, omnidirectional microphone capsules that seek out and align with the loudest speaker at any one time, following them around the room and making everyone audible, without setting an effective range. Suppression of the background noise also works.

According to the customer, “We had been dealing with technical disruptions in our audio-video systems at our SBI office in Bhopal. We required a wireless technological audio solution that could be easily upgraded, would blend in office aesthetics, and most important- give us clear, impeccable audio quality. The Sennheiser’s TeamConnect Ceiling was the perfect solution for us. The existing technology had reached its limit, it became difficult to communicate during meetings with people working across different locations due to the product’s intelligibility issues. The installation of TeamConnect Ceiling solved all the A-V issues we were facing. The product was additionally wireless- hence the space in the hall was clutter free. The suppression of the background noise further helped us in communicating effectively with teams across locations.”

According to Vipin Pungalia, Director, Professional Segment, Sennheiser India, “At Sennheiser, we always look forward to solving our customers’ problems. One such case was with SBI Bhopal wherein our team worked towards finding a new and innovative solution to resolve audio related issues by placing TeamConnect Ceiling. With the evolving technology, the ways of communication have changed drastically. The Microsoft Teams certified TeamConnect Ceiling is a ceiling microphone which comes with patented automatic beamforming technology through which messages are clearly transmitted to external meeting participants from anywhere in the meeting room. “

TeamConnect Ceiling solves the purpose of maintaining hygiene- since it is mounted to the ceiling and does not require constant cleaning as table microphones. Moreover, it reliably covers the entire room without the need for any adjustment which in turn allow participants to sit and follow social distancing rules. Additionally, the wireless freedom of this microphone allows it to be touch-free.

USP:

• Automatic Speaker Identification

• Dynamic Beamforming with high directivity

• Seamless integration with subtle design

• Expandable setup

Sennheiser works towards finding new and innovative solutions to resolve audio problems for its clients that best suit their requirements. In one such effort, Sennheiser came up with the perfect solution for SBI Bhopal, by recommending TeamConnect Ceiling that perfectly solved their audio problems

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